30 Day Money Back Guaranteed + FREE Trial Available!
Our Promise to You, Our Valued Customers
"Buy our maketing service for up to 30 days. If for * whatever reason you are not 100% satisfied with our service, simply Contact us and we will cheerfully provide you with a prompt and courteous refund. "
( * ) means Condition apply
You're protected by our 30 day, refund guarantee*
We're so convinced you'll absolutely love our service, that we're willing to offer a 30 day, risk free *money-back guarantee on all of our service (excluding if you've used service for sent more than 100,000 emails or 5,000 email opens).
If at anytime within 30 days of subscription our service you are unhappy, then simply let us know and one of our customer service agents will cheerfully refund your subscription in a prompt and courteous manner.
Before you request a refund
If you're having difficulty using our service, then let us know, and we'll guide it for you. If you're having problems in using our service, take advantage of our friendly, expert technical support team.
Request a refund
To request a refund, simply Contact us with your account details within 30 days of your subscription. Please include your last transaction number (sent to you via email after ordering or use PayPal transaction) and optionally tell us why you're requesting a refund - we take customer feedback very seriously and use it to constantly improve our service.
We only proceed your refund that you paid in last 30 days or last one transaction with us.
Condition: We never allow refund for who sent more than 100,000 emails or 5,000 email opens.
We're committed to our refund policy
We understand that even after trying our trial or demo or using our service for a few weeks (Condition Apply) that it might just not be the right choice for you or your client. Hey, we were once web developers ourselves and believe that you shouldn't be stuck with a service that doesn't fit your needs.
Remember, we never offer refund for any suspended accounts. If you ever do need a refund on anything you subscribed from us (our current refund rate is less than 4%), you'll be glad to know that the process is easy. Once you Contact us to let us know that you need a refund, we simply click one button in our order system and the refund is processed next 14-21 days through our payment provider (either WorldPay or PayPal). 99% of the time this doesn't take any longer than a 2-3 weeks from when you've contacted us.
Remember, if you have any questions before you subscribe, please feel free to give us a char call or send us an email from our contact page. We've built our company on providing our customers with the best email marketing service and the best support that we can, and we'd love to show you that we're 100% committed to our 76 customers.